While this is a birthday present and the recipient wonÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢t get for another week or so, I wanted to comment on the outstanding customer service Lanie provided. We communicated back and forth several times and Lanie was a huge help as well as quite friendly. I do not believe there are too many companies that still provide this kind of product, if there are others or if companies used to provide this type of product, for that matter, any company past or present no matter the product or service could learn a lesson on outstanding service like Ribbons Unlimited provides. This was topped off with great personal gift wrapping and fast delivery. Thank you Lannie and Ribbons Unlimited.